Natural Language Understanding (NLU) for Audio Requires a Highly Accurate and Fast Speech to Text Foundation

[fa icon="calendar'] Mar 31, 2021 6:44:06 PM / by Bitext and Deepgram posted in NLP, Artificial Intelligence, Chatbots, NLU, AI, Multilanguage, NLP for Chatbots, IVR, voicebots, improvement of NLU models, ASR, Deepogram

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As companies consider adding voicebots to their customer service, they are experiencing the same "Achilles’ heel" with NLU voicebots as they do with chatbots.These issues are the following (the fourth one only applies to voicebots):

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