Enhance your business performance using surveys

[fa icon="calendar'] Jul 27, 2016 11:41:26 AM / by Bitext

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One of the keys to create a survey that really generates insight into customer needs is creating the right combination of open-ended and closed-ended questions. How different are they?

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Understand your Customer by using Open Ended Questions

[fa icon="calendar'] Jul 20, 2016 10:25:35 AM / by Bitext

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Being a customer-centric company is a complex task. It requires a perfect understanding of consumer behavior. To achieve this goal companies are using open-ended survey questions, reviews and opinions.

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Why do I need Semantics if I already have Stars?

[fa icon="calendar'] Jul 13, 2016 1:33:23 PM / by Bitext posted in Sentiment Analysis, Semantic Analysis

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Last week we talked about how much time and effort is saved by sentiment analysis tools, which greatly reduce the amount of time and effort required to prepare your datasets for analysis and gain insight into what customers are telling you.

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Case Study: Customer insights in minutes

[fa icon="calendar'] Jul 6, 2016 10:10:34 PM / by Bitext posted in API, Bitext

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Time flies for everyone — particularly while working. We always have the sensation of having much to do and not enough time to do it all. That is why it’s necessary to include in our daily routine tools that allow us to save time. Preparing large amounts of datasets and analyzing them to extract insights is one of those time consuming tasks.

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