Since 2010 automated sentiment analysis has been a source of debate around the Net with questions like: What is this methodology? How does sentiment analysis work? In what context is it useful for a business? But the truth is that what is useful for a company may not be for others. In this post we will answer some of these questions:
Real comments analized
See how text is structured
Short texts are not an issue
Every business has only one reputation, and in a highly competititve market like the hospitality one, there is just one chance to give a good impression to your clients.
A recent report from Accenture suggested 87% of people now use a second screen while watching TV to comment not only shows but advertisement.