Text categorization beyond keyword matching

[fa icon="calendar'] Sep 29, 2016 12:50:26 PM / by Tita Risueño posted in Text Categorization

[fa icon="comment"] 0 Comments

There are different approaches for text categorization, the most popular one is based on keyword matching however here at Bitext we use another approach that has made us unique, and it’s based on linguistics.

Read More [fa icon="long-arrow-right"]

Have you ever calculated the ROI from your Social Media?

[fa icon="calendar'] Sep 22, 2016 1:01:46 PM / by Antonio Valderrabanos

[fa icon="comment"] 0 Comments

Social Media irrupted in our life some years ago, however no one was expecting such a huge increase of data. But what is more important is the relevance this data has achieved to business management in areas such as Business Intelligence, Response Management Users or Customer Service.  

Read More [fa icon="long-arrow-right"]

Who is Who in Text Analytics Market?

[fa icon="calendar'] Sep 8, 2016 1:06:50 PM / by Tita Risueño posted in Text Analytics, Bitext

[fa icon="comment"] 0 Comments

Text analytics is the process of driving business insights from text sources such as emails, social media or surveys.

Read More [fa icon="long-arrow-right"]

Are you happy with your call center? We are here to help!

[fa icon="calendar'] Sep 1, 2016 3:42:53 PM / by Tita Risueño posted in Text Categorization

[fa icon="comment"] 0 Comments

Text analysis technology has many applications outside from just feedback analysis. Call centers may seem out of date in this period where digital and email marketing are all around. However, in some industries like telecommunications or home utilities where many customers need to contact their service providers call centers can make order out of chaos. 

Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates