Leticia Martín-Fuertes

Leticia Martín-Fuertes

Recent Posts

Sentiment analysis for bot conversations

[fa icon="calendar'] Jul 25, 2018 4:20:00 PM / by Leticia Martín-Fuertes posted in Sentiment Analysis, Chatbots

[fa icon="comment"] 0 Comments

Customers are using channels such as Facebook Messenger as the place where to complain when their online order is delivered late. Therefore, companies have started to trust in chatbots for handling these issues. Can you see the potential of applying sentiment analysis to chatbot conversations?

Read More [fa icon="long-arrow-right"]

Google I/O: Multiple Actions or Double Intent?

[fa icon="calendar'] May 24, 2018 5:40:07 PM / by Leticia Martín-Fuertes posted in Deep Linguistic Analysis, NLU

[fa icon="comment"] 0 Comments

In the past weeks a lot has been said about last Google I/O's presentation of Duplex, an assistant powered by AI that can make phone calls and talk to humans to make arrangements for you. Some people are so impressed by the achievement that they are already pointing out the ethical consequences of not being able to tell apart a human from a machine, and some are playing it down, highlighting that we have only seen a demo.

Read More [fa icon="long-arrow-right"]

What can language identification do for bot builders?

[fa icon="calendar'] May 11, 2018 4:03:00 PM / by Leticia Martín-Fuertes posted in NLP, Chatbots

[fa icon="comment"] 0 Comments

For a monolingual person, it comes as an uncomfortable reality that most people in the world (60%) speak more than one language in their day-to-day lives. It is very common that a person who speaks one language at home and then another one outside, be it at school or at work. But many more scenarios are possible.

Read More [fa icon="long-arrow-right"]

Building bots? You can now stop fearing day 1 of production

[fa icon="calendar'] Apr 30, 2018 5:44:39 PM / by Leticia Martín-Fuertes posted in NLP, Chatbots, NLU

[fa icon="comment"] 0 Comments

What happens after you build a chatbot for a client? I mean, when the architecture is set up, the NLU module has been built, the conversation flows are designed, and everything is ready. All is left is going into production, where you will have thousands of users' interactions that will train your bot and make it super smart, right?

Read More [fa icon="long-arrow-right"]

Smart homes for everyone

[fa icon="calendar'] Apr 20, 2018 6:27:51 PM / by Leticia Martín-Fuertes

[fa icon="comment"] 0 Comments

We have been talking about smart homes and technologies for them for a while now. They are certainly a hot topic not only in tech but in the public domain as well.

Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates