Bitext and Telefonica present VoC platform in International Semantic Web Conference

Bitext and Telefonica present at the International Semantic Web conference (ISWC 2014) their Voice of Customer platform.

This platform performs advanced segmentation of product and user features, based on the blending of sentiment topic and categorization topic.

The ISWC is the main international forum for the Semantic Web / Linked Data Community, including Google, IBM or the BBC.

 

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