What is Sentiment Analysis and How Does it Work?

[fa icon="calendar'] Apr 5, 2019 12:52:06 PM / by Bitext posted in API, Machine Learning, NLP, Sentiment Analysis, Big Data, Bitext, Natural Language, Text Analytics, Text Categorization, Chatbots, NLU, NLP for CX

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Sentiment Analysis is a procedure used to determine if a chunk of text is positive, negative or neutral. In text analytics, natural language processing (NLP) and machine learning (ML) techniques are combined to assign sentiment scores to the topics, categories or entities within a phrase.

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Training AI Faster with a Human in the Loop

[fa icon="calendar'] Nov 29, 2018 5:01:48 PM / by Ana Moreno posted in Machine Learning, Bitext, Artificial Intelligence, Chatbots, NLG, NLP for Chatbots

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The most significant aspect of a virtual agent is how fast it is able to learn. With a human in the conversational loop, training AI goes much faster: your bot learns and changes, keeping knowledge up to date.

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The Ultimate AI Strategy Guide

[fa icon="calendar'] Nov 8, 2018 5:00:00 PM / by Ana Moreno posted in NLP, Bitext, AI, NLP for Core

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Due to the growing interest in AI among forward-looking companies, many CIOs are currently racking their brains to build an appropriate AI strategy plan in order to move closer towards their business objectives. Although there are plenty of solutions offered by AI vendors, enterprises are still missing information about what is coming.  The following guide, based on a report from Gartner, will help you follow the best path in the field of Artificial Intelligence.

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Bitext: The Future of NLP according to Gartner

[fa icon="calendar'] Aug 23, 2018 5:31:18 PM / by Bitext posted in NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Chatbots, Stemming, POS tagging

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Powered by a linguistic approach, the future of natural language processing will enable human-like understanding through a wide range of applications. Thanks to Bitext NLP technologies, that far future is closer than expected. Bitext solutions are fully oriented to the current needs of many forward-looking companies relying on cutting-edge techniques ranging from sentiment analysis tools to a generation of artificial training data. After years of hard work in the field of the automation of customer support, Bitext developed the most advanced API ever seen and several conversational agents for innovative enterprises as, for instance, TechCrunch.

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Google Home in Spanish: An Incomplete Understanding

[fa icon="calendar'] Aug 21, 2018 4:41:07 PM / by Ana Moreno posted in Machine Learning, Bitext, Natural Language, Artificial Intelligence, NLP for Chatbots

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Google’s smart speaker, Google Home, has recently learned a new language. Launched at the end of June this year, Google Home is now speaking Spanish. As real as life itself, Spanish speakers can now listen to all summer hits without lifting a finger, or even look for restaurants nearby by indirectly saying, ‘Ok Google, tengo hambre’. This language update may serve to gain ground in the market of artificial intelligence-powered devices since Spanish is the second most widely spoken language in the world. Notwithstanding, Google Home's Spanish skills leave much to be desired. Bitext team has been testing it and, as a matter of fact, there is still room for improvement.

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