This is one of the top 5 hot trends that we learnt during the Chatbot Summit in Berlin. Believe it or not, websites have their days numbered. Chatbots are now considered to be ‘the Death of the Website’. In the mid 90’s, experts already dreamed of a world where brick-and-mortar stores would give way to e-commerce businesses. At that time, nobody would imagine that websites would be also killed by AI-powered conversational interfaces.
Interested in chatbots and what the future holds for them? The Chatbot Summit is about to start in Berlin and, this year, it will be full of interesting news and announcements. If you cannot attend, Bitext will help you stay tuned. As Gold sponsors of the event, we will keep you posted on the latest developments in the Industry.
Let’s be honest: have you ever checked the FAQs of a website when you needed assistance regarding a product? Of course, not. They seem too boring for busy people these days. Many forward-looking companies are now making use of chatbots, fed with content from their websites, to automate their customer support channels so that all usual requests can be easily solved. Why not use the content included in your existing FAQs for the same purpose?
Tired of high churn rates and low revenues? Surely, it's a result of a bad customer experience. These customer impressions about your brand are of great value and can be gathered together for a further throughout review. Believe it or not, these insights will incredibly help enhance all the steps of your customers’ journey resulting in better incomes.
Still didn’t hear about this event? On this 19th of September, all chatbot techies will be reunited in one of the most auspicious events for chatbots developers. Can’t attend? Don’t worry, Bitext will keep you up to date!