What is Sentiment Analysis and How Does it Work?

[fa icon="calendar'] Apr 5, 2019 12:52:06 PM / by Bitext posted in API, Machine Learning, NLP, Sentiment Analysis, Big Data, Bitext, Natural Language, Text Analytics, Text Categorization, Chatbots, NLU, NLP for CX

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Sentiment Analysis is a procedure used to determine if a chunk of text is positive, negative or neutral. In text analytics, natural language processing (NLP) and machine learning (ML) techniques are combined to assign sentiment scores to the topics, categories or entities within a phrase.

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Training AI Faster with a Human in the Loop

[fa icon="calendar'] Nov 29, 2018 5:01:48 PM / by Ana Moreno posted in Machine Learning, Bitext, Artificial Intelligence, Chatbots, NLG, NLP for Chatbots

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The most significant aspect of a virtual agent is how fast it is able to learn. With a human in the conversational loop, training AI goes much faster: your bot learns and changes, keeping knowledge up to date.

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Google Home in Spanish: An Incomplete Understanding

[fa icon="calendar'] Aug 21, 2018 4:41:07 PM / by Ana Moreno posted in Machine Learning, Bitext, Natural Language, Artificial Intelligence, NLP for Chatbots

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Google’s smart speaker, Google Home, has recently learned a new language. Launched at the end of June this year, Google Home is now speaking Spanish. As real as life itself, Spanish speakers can now listen to all summer hits without lifting a finger, or even look for restaurants nearby by indirectly saying, ‘Ok Google, tengo hambre’. This language update may serve to gain ground in the market of artificial intelligence-powered devices since Spanish is the second most widely spoken language in the world. Notwithstanding, Google Home's Spanish skills leave much to be desired. Bitext team has been testing it and, as a matter of fact, there is still room for improvement.

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Can lemmatization and POS tagging improve your Deep Learning solution?

[fa icon="calendar'] Mar 28, 2018 4:39:00 PM / by Benjamín Ramírez posted in Machine Learning, NLP, Deep Learning, POS tagging, NLP for Core

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Although Machine Learning algorithms have been around since mid-20th century, this technology along with Deep Learning is the newest popular boy in town, with good reason. Due to recent advances in computing power and data availability, they're being more and more used to perform astonishing tasks.

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Bitext Makes TechCrunch's Bot Smarter and More Conversational

[fa icon="calendar'] Mar 9, 2018 6:19:27 PM / by Leticia Martín-Fuertes posted in Machine Learning, NLP, Natural Language, Chatbots, TechCrunch, NLP for Chatbots

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We are thrilled to share these news with our readers. We have been working on a truly exciting project and now it’s finally out!

If you have been reading about chatbots for some time, you have probably heard of TechCrunch’s Messenger bot, which was awarded Best News Bot prize by ChatBottleas it delivered news from their site and handled subscriptions to different topics, authors and sections efficiently.

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