Chat-Based Search for Financial News in Natural Language

[fa icon="calendar'] Jul 3, 2019 5:12:00 PM / by Bitext posted in API, Machine Learning, NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Deep Learning, Chatbots, NLG, TechCrunch, NLU, AI, Multilanguage, NLP for Core, NLP for Chatbots, Finance, Banking

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Thousands of financial news headlines appear every day on your phone screen. Do you have time to read them all? We dare to say you probably don´t. What if you could ask your news provider to inform you on your interests? Now that’s possible thanks to our AI technology for chat-based financial news based on NLP.

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Artificial Data Meets Artificial Intelligence

[fa icon="calendar'] Jun 25, 2019 5:47:00 PM / by Bitext posted in API, Machine Learning, NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLG, TechCrunch, NLU, AI, Multilanguage, NLP for Core, NLP for Chatbots

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When working on AI projects, owning data to nurture your solution is key for good performance. Gathering e-mails and conversation logs to train your bot may be as good as a makeshift solution, but this lack of data can now be cut off at the root. Why not start farming your own data instead of harvesting it?

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Bitext presents... its new API platform video!

[fa icon="calendar'] Jun 19, 2019 5:00:00 PM / by Bitext posted in API, Machine Learning, NLP, Semantic Analysis, Sentiment Analysis, Big Data, Bitext, Deep Linguistic Analysis, Natural Language, Text Analytics, Text Categorization, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLG, Stemming, NLU, Query Rewriting, POS tagging, RASA, Segmentation, AI, Multilanguage, Language Identification, Entity extraction, Anonymization, Decompounding, Lemmatization, NLP for Core, NLP for Chatbots, NLP for CX

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Our NLP API platform is the most comprehensive and accurate (more than 90% accuracy) in the text analysis market. You can find a wide variety of multilingual NLP tools and solutions that will help you create the best customer experience for your business. Watch our new video now and sign up!

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Chatbots in Call Centers: Make Them Work

[fa icon="calendar'] Jun 12, 2019 5:00:00 PM / by Bitext posted in API, Machine Learning, NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLG, TechCrunch, NLU, AI, Multilanguage, NLP for Core, NLP for Chatbots

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According to Gartner, the Customer Engagement Center (CEC) is one of the fastest-growing application software markets. Have you already jumped on the bandwagon of contact center chatbots, but didn’t get the expected results yet? Most consumers switch to a competitor after one bad customer experience. Can automation actually improve service?  Stop wasting time and start making your chatbot work!

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AI for B2B Lead Generation in the Finance Sector: A Case Study

[fa icon="calendar'] Jun 6, 2019 4:04:14 PM / by Bitext posted in API, Machine Learning, NLP, Semantic Analysis, Sentiment Analysis, Big Data, Bitext, Deep Linguistic Analysis, Natural Language, Text Analytics, Text Categorization, Artificial Intelligence, Deep Learning, Phrase Extraction, NLU, AI, Entity extraction, NLP for Core, Finance, Banking

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What is the best way to generate leads in the finance sector? Digital strategies such as webinars, content marketing or paid social advertising may give great brand visibility, but are they actually initiating consumer inquiries into your products or services? If you really want higher economic outputs, it’s time to hit the target! Learn how Bitext AI solutions helped one of the leading German banks to boost its sales.

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Chatbots and Customer Service: Why Do Chatbots Fail?

[fa icon="calendar'] May 30, 2019 6:25:00 PM / by Bitext posted in API, Machine Learning, NLP, Semantic Analysis, Sentiment Analysis, Big Data, Bitext, Deep Linguistic Analysis, Natural Language, Text Analytics, Text Categorization, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLU, POS tagging, AI, Entity extraction, NLP for Core

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Although chatbots have become quite popular in recent years, there is still room for improvement. A well-trained chatbot must correctly react to any query sent by a user creating a successful human-like conversation. Is that happening? We don’t think so.


Round-the-clock service, cost reduction and delivering a better customer experience are, among others, the main benefits of chatbots for customer service automation. If you are thinking of setting up a conversational agent to take care of your customers, it’s all-important for you to know not only the bright side, but also the dark one. You just can't spin up a basic chatbot and expect it to work well.

 

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