Our NLP API platform is the most comprehensive and accurate (more than 90% accuracy) in the text analysis market. You can find a wide variety of multilingual NLP tools and solutions that will help you create the best customer experience for your business. Watch our new video now and sign up!
According to Gartner, the Customer Engagement Center (CEC) is one of the fastest-growing application software markets. Have you already jumped on the bandwagon of contact center chatbots, but didn’t get the expected results yet? Most consumers switch to a competitor after one bad customer experience. Can automation actually improve service? Stop wasting time and start making your chatbot work!
On 24 and 25 April 2019, at the old Customs House in Hamburg, Bitext was one of 54 companies backed by the European Innovation Council (EIC) pilot that had the opportunity to pitch and present their business cases and to engage in one-on-one business meetings with representatives from some of the leading Corporates in Europe. The multi-corporate event was promoted by the EIC pilot together with comdirect.
By 2021, organizations that bypass privacy requirements and are caught lacking in privacy protection will pay 100% more in compliance costs than competitors that adhere to best practice. (Gartner- Top 10 Strategic Technology Trends for 2019: A Gartner Trend Insight Report).
Applying anonymization techniques to your data can bring some considerable benefits and liberate you from certain obligations set out in GDPR or California Consumer Privacy Act. Do you know for example that if you want to anonymize new data collected from your website, then you’ll either need to obtain consent to collect personal data (like cookies, IP addresses and device ID) and then apply anonymization techniques, or only collect anonymous data from the start? This is why any business is concerned about anonymization.
The Bitext API Platform is the most comprehensive NLP platform able to enhance your Artificial Intelligence and Machine Learning services. Recently, the Bitext team introduced a chatbot to make it even easier for you to benefit from this API.