Uncover Business Critical Insights with Topic-based Sentiment Analysis

[fa icon="calendar'] Jun 30, 2016 8:12:23 AM / by Bitext posted in API, Sentiment Analysis, NLP for CX

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Last week’s post explored the differences between polarity and topic-based sentiment analysis (have a look here if you missed it). This post goes a step further, drilling down into a real data set to demonstrate the true value of topic-based sentiment analysis.

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Differences between Polarity and Topic-Based Sentiment Analysis

[fa icon="calendar'] Jun 16, 2016 8:25:48 PM / by Bitext posted in API, NLP, NLP for CX

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From a business perspective, there is huge difference between plain polarity and topic-based sentiment analysis (also known as aspect-based sentiment analysis)

 
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Bitext Presents at Text by the Bay on Parsing for 20+ Languages

[fa icon="calendar'] Mar 28, 2016 6:00:08 PM / by Bitext posted in Sentiment Analysis, NLP for CX

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Bitext is pleased to announce that it will be a partner sponsor at Text by the Bay, May 17-18 in San Francisco. Bitext CEO, Antonio Valderrábanos will be speaking at the conference about Deep Parsing for Aspect Based Sentiment Analysis in 20+ languages.

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What's the Use of Sentiment Analysis at the Document Level? Not Much, without Topic-Level Analysis

[fa icon="calendar'] Aug 5, 2014 1:00:00 AM / by Bitext posted in API, Sentiment Analysis, NLP for CX

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Quite often, documents express opinions, like web reviews or open-ended questions in market surveys. And most of the times documents don’t just represent a single point of view, a single opinion. Documents typically consist of multiple opinions representing several closely related but nuanced positions. By reducing a whole document to a single opinion score, many sentiment analysis services hide the best insights, the useful ones, and prevent clients from drilling down to extract the useful information.

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Telefónica Digital and Bitext Caring for Customers via Sentiment Analysis

[fa icon="calendar'] Oct 14, 2013 5:07:28 PM / by Bitext posted in Sentiment Analysis, Bitext, NLP for CX

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Press release from Telefónica Digital and Bitext:

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Sentiment API Market Comparisons Compiled

[fa icon="calendar'] Oct 8, 2013 1:00:00 AM / by Bitext posted in API, Sentiment Analysis, NLP for CX

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At Bitext we have started a Sentiment Benchmarking process where we compare the Sentiment Analysis services offered via different public API demos. For legal reasons, we have excluded those companies that do not allow for this type of benchmark in their Terms of Use (like Semantria or Lexalytics).

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