TechCrunch’s bot upgrade: insights from 4 weeks of chatting

[fa icon="calendar'] Apr 5, 2018 6:34:32 PM / by Leticia Martín-Fuertes posted in Chatbots, TechCrunch, Query Rewriting

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The upgrade we performed to TechCrunch’s Messenger bot turns 1 month today. It’s been 4 weeks since we integrated our NLP middleware into the existing bot architecture to make it benefit from our query rewriting technology, so it’s time to look at the effects it is taking.

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Make your bot as smart as TechCrunch's

[fa icon="calendar'] Mar 15, 2018 7:41:44 PM / by Leticia Martín-Fuertes posted in Query Rewriting, NLU, TechCrunch, NLG, Chatbots, NLP

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We have already talked a lot in this blog about training chatbots, the issues bot builders encounter in this task and our tips to enhance its performance, no matter the NLU platform they are built on. DialogflowLexLUIS, we have studied them all.

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How we made TechCrunch's bot more conversational

[fa icon="calendar'] Mar 14, 2018 6:22:05 PM / by Leticia Martín-Fuertes posted in TechCrunch, NLU, Chatbots, Query Rewriting, NLP

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Some of you have asked for more details about the TechCrunch's Messenger bot upgrade, so we decided to share them here. Thus, in this article we will disclosure what exactly did the improvement consist on, along with some query examples and how this evolution to a more conversational bot was possible.

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