According to Gartner, companies working with AI should stop combining training and learning activities, one of the reasons being the slowing down of conversational agents’ learning processes. The most recommended course of action for data managers is exploring emerging middleware tools that allow them to use the same training data set for multiple AI service providers.
When searching for innovative solutions, it is crucial for leaders and decision makers to have the information that allows them to make informed decisions. Bitext is currently at the forefront of technology since it has been mentioned lately in no less than 20 Gartner reports and was selected as Cool Vendor in AI Core Technologies in 2018. But we keep working hard and Gartner, once again, mentioned Bitext in 4 new Hype Cycle reports.
Our NLP API platform is the most comprehensive and accurate (more than 90% accuracy) in the text analysis market. You can find a wide variety of multilingual NLP tools and solutions that will help you create the best customer experience for your business. Watch our new video now and sign up!
What is the best way to generate leads in the finance sector? Digital strategies such as webinars, content marketing or paid social advertising may give great brand visibility, but are they actually initiating consumer inquiries into your products or services? If you really want higher economic outputs, it’s time to hit the target! Learn how Bitext AI solutions helped one of the leading German banks to boost its sales.
Although chatbots have become quite popular in recent years, there is still room for improvement. A well-trained chatbot must correctly react to any query sent by a user creating a successful human-like conversation. Is that happening? We don’t think so.
Round-the-clock service, cost reduction and delivering a better customer experience are, among others, the main benefits of chatbots for customer service automation. If you are thinking of setting up a conversational agent to take care of your customers, it’s all-important for you to know not only the bright side, but also the dark one. You just can't spin up a basic chatbot and expect it to work well.
Two concepts, one mission: to make machines understand humans. Natural Language Processing (NLP) and Machine Learning (ML) are all the rage right now, but people tend to mix them up. In this post, there will be a distinction between these two different but complementary terms in the field of Artificial Intelligence.
