Get business insights from customer reviews automatically

[fa icon="calendar'] Jun 7, 2018 5:46:13 PM / by Bitext posted in Sentiment Analysis

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Your hotel deals with thousands of reviews: in TripAdvisor, Yelp and your own satisfaction surveys. Nobody can process all this information and get accurate insights of what is going on. So, companies start relying on machines to do this job automatically by using sentiment analysis.

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5 chatbot predictions for 2018

[fa icon="calendar'] Dec 1, 2017 5:00:54 PM / by Tita Risueño posted in NLP, Sentiment Analysis, Chatbots

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If you have been following our blog, you probably have noticed that this year we have been publishing a lot about chatbots. Indeed, most of the companies in the AI sector have done the same and it is not a coincidence. As messaging apps usage grows, chatbot adoption increases. Every company wants to offer their clients more value and new channels of personalized communication.

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Will sentiment analysis help my business to grow?

[fa icon="calendar'] Aug 25, 2016 12:20:30 PM / by Tita Risueño posted in Sentiment Analysis

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Since 2010 automated sentiment analysis has been a source of debate around the Net with questions like: What is this methodology? How does sentiment analysis work? In what context is it useful for a business? But the truth is that what is useful for a company may not be for others.  In this post we will answer some of these questions:

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Insights from 140 characters: #Twitter #SentimentAnalysis

[fa icon="calendar'] Aug 18, 2016 12:49:59 PM / by Tita Risueño posted in API, Sentiment Analysis

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Searches about "sentiment analysis" are increasing, particularly related to Twitter. However not all the tools avaliable in the market can face the problem analyzing 140 characters. In this post we will show you:

 

  • Real comments analized
  • See how text is structured
  • Short texts are not an issue
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Why can’t your hotel live without reputation management?

[fa icon="calendar'] Aug 10, 2016 5:21:20 PM / by Bitext posted in Sentiment Analysis, Text Categorization

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 Every business has only one reputation, and in a highly competititve market like the hospitality one, there is just one chance to give a good impression to your clients.

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