Get Business Insights from Customer Reviews Automatically

[fa icon="calendar'] Jun 7, 2018 5:46:13 PM / by Bitext posted in Sentiment Analysis, NLP for CX

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Your hotel deals with thousands of reviews from TripAdvisor, Yelp and your own satisfaction surveys. Nevertheless, nobody can process all this information and get accurate insights of what is going on. That's why, companies start relying on machines to do this task automatically by using sentiment analysis tools.

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Bitext among the Top Key Players of Global Sentiment Analysis Software and Big Data Markets

[fa icon="calendar'] Apr 13, 2018 6:54:13 PM / by Bitext posted in NLP, Sentiment Analysis, Bitext, NLP for CX

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Research N Reports makes quality research that provides meaningful differences to enterprises and their customers. They offer a gamut of market reports covering various industry sectors. In-depth analysis and thoughtful segregation to a micro level maintained real-time are RNR's forte.
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5 chatbot predictions for 2018

[fa icon="calendar'] Dec 1, 2017 5:00:54 PM / by Tita Risueño posted in NLP, Sentiment Analysis, Chatbots

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If you have been following our blog, you probably have noticed that this year we have been publishing a lot about chatbots. Indeed, most of the companies in the AI sector have done the same and it is not a coincidence. As messaging apps usage grows, chatbot adoption increases. Every company wants to offer their clients more value and new channels of personalized communication.

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Black Friday Analysis: Take Advantage of Customer Reviews

[fa icon="calendar'] Nov 23, 2016 4:40:43 PM / by Tita Risueño posted in Sentiment Analysis, NLP for CX

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This is not another post about what to buy on Black Friday or which are the best deals.We already know how important this day is for retailers because the amount of money spent keeps growing every year, due particularly to the online shopping.

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Will Sentiment Analysis Help my Business Grow?

[fa icon="calendar'] Aug 25, 2016 12:20:30 PM / by Tita Risueño posted in Sentiment Analysis, NLP for CX

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Since 2010 automated sentiment analysis has been a source of debate around the Net with questions like: What is this methodology? How does sentiment analysis work? In what context is it useful for a business? But the truth is that what is useful for a company may not be for others.  In this post we will answer some of these questions:

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