5 chatbot predictions for 2018

[fa icon="calendar'] Dec 1, 2017 5:00:54 PM / by Tita Risueño posted in NLP, Sentiment Analysis, Chatbots

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If you have been following our blog, you probably have noticed that this year we have been publishing a lot about chatbots. Indeed, most of the companies in the AI sector have done the same and it is not a coincidence. As messaging apps usage grows, chatbot adoption increases. Every company wants to offer their clients more value and new channels of personalized communication.

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Black Friday Analysis: Take Advantage of Customer Reviews

[fa icon="calendar'] Nov 23, 2016 4:40:43 PM / by Tita Risueño posted in Sentiment Analysis, NLP for CX

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This is not another post about what to buy on Black Friday or which are the best deals.We already know how important this day is for retailers because the amount of money spent keeps growing every year, due particularly to the online shopping.

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Will Sentiment Analysis Help my Business Grow?

[fa icon="calendar'] Aug 25, 2016 12:20:30 PM / by Tita Risueño posted in Sentiment Analysis, NLP for CX

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Since 2010 automated sentiment analysis has been a source of debate around the Net with questions like: What is this methodology? How does sentiment analysis work? In what context is it useful for a business? But the truth is that what is useful for a company may not be for others.  In this post we will answer some of these questions:

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Insights from 140 Characters: #Twitter #SentimentAnalysis

[fa icon="calendar'] Aug 18, 2016 12:49:59 PM / by Tita Risueño posted in API, NLP, Sentiment Analysis, NLP for CX

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Searches about "sentiment analysis" are increasing, particularly related to Twitter. However not all the tools available in the market can face the problem analyzing 140 characters. In this post we will show you:

 

  • Real comments analized
  • See how text is structured
  • Short texts are not an issue
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Why Can’t your Hotel Live without Reputation Management?

[fa icon="calendar'] Aug 10, 2016 5:21:20 PM / by Bitext posted in Sentiment Analysis, Text Categorization, NLP for CX

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 Every business has only one reputation, and in a highly competititve market like the hospitality one, there is just one chance to give a good impression to your clients.

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