Artificial Data Meets Artificial Intelligence

[fa icon="calendar'] Jun 25, 2019 5:47:00 PM / by Daniel Benito posted in API, Machine Learning, NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLG, TechCrunch, NLU, AI, Multilanguage, NLP for Core, NLP for Chatbots

[fa icon="comment"] 0 Comments

When working on AI projects, owning data to nurture your solution is key for good performance. Gathering e-mails and conversation logs to train your bot may be as good as a makeshift solution, but this lack of data can now be cut off at the root. Why not start farming your own data instead of harvesting it?

Read More [fa icon="long-arrow-right"]

Chatbots in Call Centers: Make Them Work

[fa icon="calendar'] Jun 12, 2019 5:00:00 PM / by Maria Saiz posted in API, Machine Learning, NLP, Big Data, Bitext, Natural Language, Artificial Intelligence, Deep Learning, Chatbots, Phrase Extraction, NLG, TechCrunch, NLU, AI, Multilanguage, NLP for Core, NLP for Chatbots

[fa icon="comment"] 0 Comments

According to Gartner, the Customer Engagement Center (CEC) is one of the fastest-growing application software markets. Have you already jumped on the bandwagon of contact center chatbots, but didn’t get the expected results yet? Most consumers switch to a competitor after one bad customer experience. Can automation actually improve service?  Stop wasting time and start making your chatbot work!

Read More [fa icon="long-arrow-right"]

TechCrunch’s bot upgrade: insights from 4 weeks of chatting

[fa icon="calendar'] Apr 5, 2018 6:34:32 PM / by Leticia Martín-Fuertes posted in Chatbots, TechCrunch, Query Rewriting

[fa icon="comment"] 0 Comments

The upgrade we performed to TechCrunch’s Messenger bot turns 1 month today. It’s been 4 weeks since we integrated our NLP middleware into the existing bot architecture to make it benefit from our query rewriting technology, so it’s time to look at the effects it is taking.

Read More [fa icon="long-arrow-right"]

Make your bot as smart as TechCrunch's

[fa icon="calendar'] Mar 15, 2018 7:41:44 PM / by Leticia Martín-Fuertes posted in NLP, Chatbots, NLG, TechCrunch, NLU, Query Rewriting

[fa icon="comment"] 0 Comments

We have already talked a lot in this blog about training chatbots, the issues bot builders encounter in this task and our tips to enhance its performance, no matter the NLU platform they are built on. DialogflowLexLUIS, we have studied them all.

Read More [fa icon="long-arrow-right"]

How we made TechCrunch's bot more conversational

[fa icon="calendar'] Mar 14, 2018 6:22:05 PM / by Leticia Martín-Fuertes posted in NLP, Chatbots, TechCrunch, NLU, Query Rewriting

[fa icon="comment"] 0 Comments

Some of you have asked for more details about the TechCrunch's Messenger bot upgrade, so we decided to share them here. Thus, in this article we will disclosure what exactly did the improvement consist on, along with some query examples and how this evolution to a more conversational bot was possible.

Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates