What is the problem with understanding Spanish?
Making bots understand users in any language is not an easy task. Every language is different and this training process can vary, in terms of difficulty, from one to another. English, for example, has very few different forms for each word. Think about the verb to give, that is just composed by the following 5 forms give, gives, gave, given and giving. In contrast, the equivalent verb in Spanish presents a wide range of variations. Apart from the verb issue, there are much more difficulties that come with Spanish, that slow down a Machine Learning process. That’s why, probabilistic models are in need of a linguistic approach to understand different languages, also if they are as complicated as Spanish, Finnish, Arabic or even Hindi.
Companies struggling with Spanish
Understanding Spanish is as easy as changing a flag
Is there any solution to make chatbots understand Spanish? The answer is yes. Bitext has developed a Natural Language tool able to make a bot such as Erika or Julie understand Spanish queries by means of API requests. This tool works as a middleware between a bot and customers, helping the first understand what customers are saying in their own language. This brand-new technology has been designed to work with any bot platform, so integration is a smooth and easy process. Let's teach your bot Spanish, it is easier than ever! Do not hesitate and try our API to see how it works.
We also launched a brand new tool: Bitext multilingual synthetic training data. Our model works either if you do not have any existing training data or need to increase your accuracy or expand to other languages with consistency. It understands free speech, not just predefined phrases. You can learn more here.